Frank is the host of Truthful Tuesday. I read responses from many of the bloggers I follow. I finally decided to get my 2 cents in.
When it comes to dining out, does superb quality of food make up for subpar service, or does stellar service make up for lackluster food?
While I like to think I act one way, the reality is I have more tolerance for poor service than poor food.
A perfect example is Islands. I love their food. I have eaten at many of the chain’s locations. (pre pandemic) I have yet to have had poor food at any of them. Perhaps it’s the limited food selection which makes it easy to do a great job. Sadly however, I have never had good service in any of them. Their servers (in my many experiences) are always snotty and lack the ability to provide adequate customer service. I kept trying, but finally gave up after way too many poor experiences. The only good thing, or maybe it’s a bad thing, is that many others have had the same experiences I had. At least it doesn’t feel like it’s just me.
I will only visit a restaurant twice if the food is less than stellar. I feel like any place could have an off day. However, if it is awful, once is enough. I never go back. No matter how wonderful the service is, I refuse to pay for lousy food.